Ultimate Guitar team created a personal mentor for Pro users to help them learn songs and improve guitar skills. In the Tabs app there is a special chat that Pro users can easily access to reach out to the Mentor. We start our communication with the user by gathering more information about their skill level and favorite genres. This helps us to find the best tip for them in our catalog. While we have templates for the most common questions, our team also creates new videos and tutorials in case we don't have any in our archive.